Returns & Exchanges
We want you to be completely satisfied with your Hairburst journey, which is why we offer a 30-day return window for unopened and unused products in their original packaging. Please ensure all items are securely packed to maintain their quality during transit back to our facility.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a unique Return Authorization code.
Pack Your Items
Place the unused items back into their original box, ensuring the seal is intact and the contents are protected to prevent damage during shipping.
Ship to Hairburst
Affix the provided return label or use a tracked shipping service of your choice to send the package back to our distribution center.
Receive Your Refund
Once our warehouse team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing